It is a person hired by Lastmile Consulting, dedicated entirely to fulfilling the tasks and business objectives of the client (Your brand). These tasks and objectives (monthly, semi-annual and annual) are defined by the client, with feedback and suggestions from Lastmile Consulting.
02. Help desk level 1
It is a resource contracted by Lastmile Consulting, dedicated to remote technical support tasks. Operating as the client's local help desk (Your brand). You will be able to solve questions in Spanish about the usability of the solution.